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To submit your Account by Administrator (ABA), go to the Administrator
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How do I make a statutory declaration?
A statutory declaration is a written statement that you sign and declare to be true.
Help with your mediation
What to expect at your mediation, and what to do if you can't come, miss your mediation or no longer need a mediation.
Is everything discussed in a mediation confidential?
Yes, anything discussed in a mediation is confidential.
Is a mediation recorded? Can I or anyone else get a copy of the recording?
Mediations are private and are not recorded. Discussions you have in a mediation are not available to the public or media.
At a hearing, will the VCAT member know what was discussed in a mediation?
Mediations are confidential. Details of what was discussed are not provided to the VCAT member hearing the case.
What do I do if I have resolved my dispute before my mediation or hearing?
If you resolve your dispute before you attend a mediation or hearing, the applicant needs to notify VCAT and all other parties in writing.
If I have raised multiple issues about the same rental property, will they be discussed in the same mediation session?
If we identify cases involving the same parties and rental property, we might ask the Dispute Settlement Centre of Victoria (DSCV) to cover all iss
What is the difference between a mediation and a hearing?
Mediations are private meetings where parties come together to discuss ways to reach an agreement (settle) with the help of a mediator.
I’ve been contacted by the Dispute Settlement Centre of Victoria to attend a mediation, do I need to go?
Attending a mediation facilitated by the Dispute Settlement Centre of Victoria (DSCV) is optional, but there are many benefits to going.