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Contacts and locations
Find out how to get in touch with us and our city, suburban or regional hearing locations across Victoria.
We'll treat you with respect and courtesy when attending to your enquiry. We ask that you treat our staff with respect and courtesy too. VCAT has a zero tolerance for abusive or threatening behaviour. We look forward to assisting you with your enquiry and are here to help.
Our venues' December and January reduced operating hours
- 55 King St closed from 25 December 2024, reopens 2 January 2025
- 414 LaTrobe St closed from 25 December 2024, reopens 6 January 2025
- Bendigo, Bundoora, Frankston and Oakleigh closed from 23 December 2024, reopens 13 January 2025.
Our call centre is closed on public holidays, and operates in a limited capacity on the 27th, 30th and 31st of December 2024.
By phone
1300 018 228
Monday to Friday 9am-4.30pm
(Closed public holidays)
If you need an interpreter: Call 2M Language Services on 03 7036 7578
Family Violence Support: 03 9628 9856
Koori support team: 0417 516 335
International: +61 3 8685 1462
Media enquiries: Media centre
By post
Send your applications, documents and correspondence to:
GPO Box 5408
Melbourne VIC 3001
By email
Our email addresses are listed below. If you have a case number and hearing date, please put them in the subject line.
Residential tenancies
For rental issues between tenants and rental providers (landlords) including bonds, repairs, and unpaid rent.
renting@courts.vic.gov.au
Planning
For disputes about the use and development of land, including objections to planning permits and enforcement orders.
admin@courts.vic.gov.au
Goods and services
For disputes between consumers and businesses about the purchase, supply, or quality of goods and services.
civil@courts.vic.gov.au
Guardians and administrators
For issues regarding guardians and administrators for adults who are unable to make decisions due to disability, illness, or injury.
humanrights@courts.vic.gov.au
Owners corporations
For disputes within owners corporations about the management and administration of shared properties, such as apartment buildings.
civil@courts.vic.gov.au
Building and construction
For issues about building projects, including disputes between property owners, builders, and insurers.
civil@courts.vic.gov.au
Retail and commercial leases
For disputes between rental providers and tenants of retail or commercial premises, including lease agreements and rent reviews.
civil@courts.vic.gov.au
Review and regulation
For applications to review decisions made by government agencies, regulatory bodies, and other authorities.
admin@courts.vic.gov.au
Co-owned land and goods
For disputes between people who co-own land or goods, including dividing property or resolving disagreements about its use.
civil@courts.vic.gov.au
Environment and resources
For decisions made by government organisations about the use and development of natural resources.
admin@courts.vic.gov.au
Legal practice
For issues involving the conduct and regulation of legal practitioners in Victoria.
admin@courts.vic.gov.au
Land valuation
For issues about land valuation for rating and taxation purposes, including appeals against valuations set by local councils.
admin@courts.vic.gov.au
Powers of attorney
For issues concerning the appointment, use, and conduct of powers of attorney.
humanrights@courts.vic.gov.au
Disability Act cases
For matters regarding the rights and services provided to people with disabilities under the Disability Act.
humanrights@courts.vic.gov.au
Equal Opportunity
For disputes involving claims of discrimination, harassment, and victimisation under equal opportunity laws.
humanrights@courts.vic.gov.au
Privacy and health records
For issues regarding the handling, access, and correction of personal and health information.
humanrights@courts.vic.gov.au
Mental health
For matters involving compulsory treatment orders and other issues under Victoria’s mental health laws.
humanrights@courts.vic.gov.au
Voluntary assisted dying
For applications and reviews related to voluntary assisted dying permits and processes under Victoria's legislation.
humanrights@courts.vic.gov.au
Traditional owners and Aboriginal heritage
For matters involving the rights and heritage of traditional landowners and Aboriginal communities.
admin@courts.vic.gov.au
Unreasonable flow of water between properties
For issues related to water flow causing damage or nuisance between neighboring properties.
civil@courts.vic.gov.au
Medical Treatment and Advance Care Directives
For issues with interpreting and applying medical treatment decisions and advance care directives.
humanrights@courts.vic.gov.au
Visit us
Our offices are open Monday to Friday 9am-4.30pm.
Melbourne (55 King St)
55 King St
Melbourne VIC 3000
Our King St venue will be closed from 25 December 2024 and reopens 2 January 2025.
Bendigo Law Courts
Level 3, 188 Hargreaves St
Bendigo VIC 3550
Our Bendigo venue will be closed from 23 December 2024 and reopens 13 January 2025.
Venue information
Bundoora
Level 2, Uni Hill Town Centre, 1-3 Janefield Drive
Bundoora VIC 3083
(Closed between 12.30pm and 1.30pm.)
Our Bundoora venue is closed on 13 December.
Our Bundoora venue will be closed from 23 December 2024 and reopens 13 January 2025.
La Trobe St, Melbourne (for guardianship and human right issues)
Level 4, 414 La Trobe St
Melbourne VIC 3000
Our La Trobe St venue will be closed from 25 December 2024 and reopens 6 January 2025.
Venue information
Frankston
1 Balmoral Street
Frankston VIC 3199
(Closed between 12.30pm and 1.30pm.)
Our Frankston venue is closed on 13 December.
Our Frankston venue will be closed from 23 December 2024 and reopens 13 January 2025.
Oakleigh
Level 1, 20 Atherton Road, Oakleigh VIC 3166
(Closed between 12.30pm and 1.30pm.)
Our Oakleigh venue is closed on 13 December.
Our Oakleigh venue will be closed from 23 December 2024 and reopens 13 January 2025.