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What happens if we come to an agreement before attending VCAT?

You can contact the other party (or they can contact you) at any time to try to come to an agreement before the hearing.

You may be able to force a witness to come to VCAT or give us a document if that person refuses. This is called a ‘summons’.

Public computers or tablets are available at local libraries and community centres.

We can waive or reduce the annual administration fee if the fee would cause financial hardship to the represented person.

What to expect at your mediation, and what to do if you can't come, miss your mediation or no longer need a mediation.

If you have been invited to a mediation for a residential tenancy dispute, you need to attend unless you have

You must give us details of all appointed administrators.

But you submit only one ABA and pay one fee.

Call us on 1300 01 8228 (press option 2) Monday to Friday 9am–5pm.

How to provide supporting documents with your ABA, what to do when there are multiple administrators, and fees and charges.

A 5% margin applies if the ABA doesn't balance.