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Your privacy and access to information

How we protect your privacy, and about your rights to access a hearing, recording, transcript and case files.

You can look at most VCAT files if you arrange it with us. If you’re not part of the case then you must pay a fee.

Understand concession cards, fee relief and how to pay fees.

We tell you in writing if you must pay hearing fees. This includes what the fee per day is, if your hearing will take more than one day.

Help with some of our online forms and information you need to provide for your application.

If you are registering to use the hub for the first time you will need to:

We can help you understand what the form is asking.

If you don’t have email or the internet you can

What to expect at your hearing, and what to do if you can’t come or miss your hearing.