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Yes, keep a copy of the ABA and all supporting documents for a period of five years. 

VCAT cannot give legal advice. If you do choose to get legal advice, you will need to pay any costs. 

See: More help with your hearing or mediation

Mediations are private and are not recorded. Discussions you have in a mediation are not available to the public or media.

Yes, anything discussed in a mediation is confidential.

You can still apply about any matter that falls in VCAT's jurisdiction.

Aside from VCAT making a decision at a formal hearing, you can try to settle the dispute by:

VCAT’s fees are set by the Victorian Government.

We charge fees at VCAT in three categories:

You automatically don’t need to pay any fees if you meet certain criteria.