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How do I join a phone or videoconference?

At VCAT we’re holding phone conferences or using the video platform Zoom for some hearings, mediations and compulsory conferences.

How do I write a ‘points of claim’?

A points of claim is a statement that sets out the facts of your case and what result you are asking for.

How do I settle a dispute?

Trying to come to an agreement could save you the time, effort and the cost of going to a hearing at VCAT.

Application help

Help with some of our online forms and information you need to provide for your application.

How do I register for the Residential Tenancies Hub?

For real estate agencies and community organisations

If you are registering to use the hub for the first time you will need to:

Online applications and passwords

How to use our online forms.

How do I reset my password?

Goods and services application form

  1. On the myVCAT login page, select Forgot your password?

How do I provide supporting documents in the ABA form?

Upload your files on the online form under ‘Supporting documents’. 

How do I write a 'points of defence'?

A points of defence is a written statement in response to a claim made to VCAT.

How do I send documents to other people in the case?

If you are applying to VCAT, you must share a copy of your application and all other supporting documents that are part of your case (like evidence