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Reminders for efficient processing of emails

To ensure your application proceeds as quickly as possible, here are a few reminders when emailing the Planning and Environment Division:

Housing Statement Reform

Published July 2025

What hearing fees apply when there is more than one party who makes an application or claim in my case?

Whenever you put in an application, you may be required to pay a hearing fee. This includes when you make a counterclaim.

What other fees could I be charged?

We provide services that support you to prepare for and come to VCAT. 

These include when you want to:

Applications in progress

What you should do after applying, including sending documents about your case, settling before VCAT, expert evidence, affidavits and points of cla

When will I go to VCAT?

The time it takes to come to VCAT and get an outcome depends on your type of case, and how complex it is.

How long until VCAT contacts you?

After you apply, the time it takes for us to contact you depends on your case type.

What’s my VCAT reference number?

We give each case a reference number. Use this reference number whenever you contact us or the other people involved in the case.

How do I send documents to other people in the case?

If you are applying to VCAT, you must share a copy of your application and all other supporting documents that are part of your case (like evidence

How do I settle a dispute?

Trying to come to an agreement could save you the time, effort and the cost of going to a hearing at VCAT.