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A points of claim is a statement that sets out the facts of your case and what result you are asking for.

We give each case a reference number. Use this reference number whenever you contact us or the other people involved in the case.

If you get a letter from VCAT called a ‘notice’ (and you didn’t make the application), this means someone has applied to us making a claim against

If you get a letter or notice from VCAT to say you’ve been named in a VCAT application but you’re not the right person: 

VCAT stands for Victorian Civil and Administrative Tribunal.

If you have your own claim against the applicant, you can submit an application with VCAT. This is called a counterclaim. 

If you haven’t received documents that the other party is using to support their case within seven days, contact them directly to ask for a copy.

A phone hearing – like a hearing in person – allows all parties a chance to make submissions, to give and hear evidence, and ask questions of you a

We send you the time, date and location of your hearing in a letter called a ‘notice’.