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About our Melbourne venue

Learn about the meaning of the artwork we have at our 308 La Trobe Street Melbourne venue.

Melbourne venue

Find out how to visit our 308 La Trobe St Melbourne venue, including what to expect when you arrive.

Before you apply - Goods and services disputes

Consumer disputes and small claims about products and services you bought or sold.

Respond to an application - Goods and services disputes

When you get a notice from VCAT about a consumer goods and services dispute, find out what this means for you and what you need to do.

Fees

We charge fees for applications, hearings, and other VCAT services. Fees are set by the Victorian Government and are updated on 1 July each year.

Mediations and compulsory conferences

When you come to VCAT, you may attend a mediation or a compulsory conference. This depends on your dispute. Find out more about how mediations and compulsory conferences work.

How long a VCAT case takes

The duration of a case and wait times to get to a hearing depend on the type of case.

Reshaping VCAT

We’re reshaping how we operate and serve Victorians.

When VCAT starts a case

When we receive an application and the correct fee, we first assess it to make sure VCAT has the powers to resolve the case and then open a new case.

Make another type of environment and resources application

VCAT can deal with a range of disputes about the use, development or management of natural resources or the protection of the environment.