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Mediations

Mediations are private meetings where parties come together to discuss ways to reach an agreement (settle) with the help of a mediator.

What to expect at our Melbourne venue

Find out what to expect when you arrive at our 308 La Trobe Street Melbourne venue, including what you can bring and information about safety and security.

Facilities at our Melbourne venue

Learn about the accessible facilities at our 308 La Trobe Street Melbourne venue and other services we have.

Get to our Melbourne venue

Find directions to our 308 La Trobe Street Melbourne venue and parking and transport options.

About our Melbourne venue

Learn about the meaning of the artwork we have at our 308 La Trobe Street Melbourne venue.

Melbourne venue

Find out how to visit our 308 La Trobe St Melbourne venue, including what to expect when you arrive.

Before you apply - Goods and services disputes

Consumer disputes and small claims about products and services you bought or sold.

Respond to an application - Goods and services disputes

When you get a notice from VCAT about a consumer goods and services dispute, find out what this means for you and what you need to do.

Fees

We charge fees for applications, hearings, and other VCAT services. Fees are set by the Victorian Government and are updated on 1 July each year.

Mediations and compulsory conferences

When you come to VCAT, you may attend a mediation or a compulsory conference. This depends on your dispute. Find out more about how mediations and compulsory conferences work.