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Help and support

Find answers to your questions about what happens at VCAT and what you need to do.

Security

VCAT has a number of security measures to ensure the people who enter our buildings feel safe.

Koori support

If you’re Aboriginal or Torres Strait Islander, find out how we can help you at VCAT.

Disability support services

Most of our hearing locations are accessible. Contact us for specific accessibility information about our venues. Our Disability Liaison Officers can support you to access our services and venues.

Family violence support

If you are aware of a family violence issue, tell the family violence support worker. They will work with the protected person to ensure safety at the hearing and access to justice.

About VCAT

The Victorian Civil and Administrative Tribunal (VCAT) resolves legal disputes and cases in Victoria.

Our members

VCAT has almost 200 members. These are the people who hear and decide cases.

Our commitment to you

VCAT is a low cost, accessible, efficient and independent tribunal delivering high quality dispute resolution processes, including through alternative dispute resolution.

Feedback and complaints

VCAT is established by an Act of Parliament and is given jurisdiction by enabling enactments. We can only do what the law authorises us to do.

Annual reports and strategic directions

Our annual reports provide an annual account of VCAT activities and our Strategic Directions 2024-27 sets out a transformation agenda over the next five years.