VCAT and the Dispute Settlement Centre of Victoria provide fast track mediation and hearing service for goods and services disputes up to $10,000. We will contact you if we think your dispute is suitable for this service.
In a practice day hearing a VCAT member makes decisions about who can be part of the case, how the dispute should be managed and how much time it will take.
It’s important to prepare for your hearing day. There are documents to organise and decisions to make so you’re ready to present the best case possible.