Most of our hearing locations are accessible. Contact us for specific accessibility information about our venues. Our Disability Liaison Officers can support you to access our services and venues.
If you are aware of a family violence issue, tell the family violence support worker. They will work with the protected person to ensure safety at the hearing and access to justice.
VCAT is a low cost, accessible, efficient and independent tribunal delivering high quality dispute resolution processes, including through alternative dispute resolution.
Each year we conduct a survey of our customers to measure satisfaction with our services, better understand our customers and their needs, and identify service improvements that will respond to customers' needs.
Our annual reports provide an annual account of VCAT activities and our Strategic Directions 2024-27 sets out a transformation agenda over the next five years.
