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Our commitment to you

VCAT is a low cost, accessible, efficient and independent tribunal delivering high quality dispute resolution processes, including through alternative dispute resolution.

Customer surveys

Each year we conduct a survey of our customers to measure satisfaction with our services, better understand our customers and their needs, and identify service improvements that will respond to customers' needs.

Annual reports and strategic directions

Our annual reports provide an annual account of VCAT activities and our Strategic Directions 2024-27 sets out a transformation agenda over the next five years.

Careers at VCAT

​Filming, photography, audio and social media

Withdraw your application – Planning disputes

If you want to withdraw your application to have a planning dispute heard at VCAT, find out what you need to do.

Other languages

If you need an interpreter, contact us to arrange a professional interpreter (at no cost to you) before the hearing. We do not allow family of friends to translate for you at VCAT.

Greek – Ελληνικά

Το VCAT είναι δικαστήριο που αποφασίζει πολλά διαφορετικά είδη υποθέσεων. Οι υπηρεσίες μας διατίθενται σε όλη τη Βικτώρια.

Vietnamese - tiếng Viet

VCAT là tòa tài phán, phán quyết về nhiều loại vụ việc khác nhau.

Italian - Italiano

VCAT è un tribunale che si occupa di diverse tipologie di casi.