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After you apply - Goods and services disputes

After you’ve applied to VCAT, it’s important to understand what you need to do and what happens next.

On hearing day

Hearings are where all parties present their case, ask questions and provide evidence. VCAT makes a decision to resolve the dispute, for example by ordering one party to pay another party.

Koori support

If you’re Aboriginal or Torres Strait Islander, find out how we can help you at VCAT.

How to send and access evidence in a residential tenancy case

If you're part of a residential tenancy case at VCAT, it's important to organise the documents you plan to use as evidence and send them to VCAT and the other parties.

Find out VCAT case details

Our Strategic Communications team can help with media questions about specific cases, whether an application has been lodged or withdrawn, names of parties and dates of hearings.

Frequently Asked Questions - Interstate parties with residential tenancy disputes

Since February 2020, VCAT has been unable to hear matters where a party resides outside of Victoria. Here are some frequently asked questions for interstate parties with residential tenancy disputes.

How long a VCAT case takes

The duration of a case and wait times to get to a hearing depend on the type of case.

Significant decisions

If the case has attracted high levels of media attention or public interest, we may publish the decision on our website. We also share decisions that help explain how we apply the law in different situations.

Recordings and transcripts of VCAT hearings

Anyone can request an audio recording or a written transcript of a hearing.