What do you want to do ?
Join a VCAT case - Residential tenancies
If you want to get involved in a VCAT case about a rental agreement, find out what your options are and what you need to do.
If you have not been named as a party on an application form about a residential tenancy case but you have a direct interest, you can ask us to add you to the case. We call this being ‘joined as an interested party’.
Who can join a case
We decide if you can be joined to the case as an interested party.
A VCAT member considers your reasons and decides if you can be joined before the hearing or at the hearing.
We join someone when we get information that shows us another person will be directly affected by the decision we make.
Who’s an interested party?
An interested party is someone who will be directly affected by a VCAT decision in a residential tenancy case. It's often someone who lives at a property but is not part of the rental agreement (for example a family member of a renter).
As an interested party, you can participate in the hearing and have your views heard.
Get help and advice before you apply
These organisations may be able to help you.
Consumer Affairs Victoria
Information and advice on renting and accommodation, estate agents, building, shopping and trading.
Tenants Victoria
Advice on renting and your rights. This service is available to tenants of all property types, including caravan parks.
Victoria Legal Aid
Free legal information and legal help for Victorians.
Tenancy Assistance and Advocacy Program providers
Helps renters experiencing financial disadvantage or family violence.
How much VCAT costs
There is no fee for you to join a case as an interested party, but there may be other costs you need to pay. For example, if you want to get an expert report prepared.
You pay your own personal costs such as travel, parking fees or time off work.
How to apply to join a case
If you want to apply to join a case as an interested party:
- If your situation is urgent, contact us or come to the hearing and ask the member
- Email or write to us with the VCAT reference number and the name of the applicant.
When you email us, it’s helpful to include a document that proves you have a direct interest in the case (for example, a bill or something else with your name and the property address on it). Explain why you want to be added as an interested party.
If there is no time to email us, you can come to the hearing and explain your reasons in person.
Ready to apply?
Ask to join a case as an interested party. Include the VCAT reference or case number in your application.
What happens next
1
Ask to join the case as an interested party
2
A VCAT member considers your request
If the member agrees, they make an order to join you as an interested party. If they want more information, you may have to attend a directions hearing where they decide.
3
Attend a directions hearing
If you need to attend to a directions hearing to decide on the application to join, we send you a notice. The notice explains what you need to do next.
The notice gives you the date, time and whether you need to attend by phone or video. If you're attending by phone you must call VCAT using the teleconference number and PIN we give you in the notice. For more help see: How to join a phone or videoconference
At the hearing give us information about why you think you should be joined and we make a decision at this hearing. If you’re joined, the member makes an order to name you as an interested party.
4
We give you a notice of hearing
When you’re joined to the case, we give you a notice for the final hearing.
The notice gives you the date, time and whether you need to attend by phone, videoconference or in person. To avoid missing your hearing, it's important you check the notice we send you for instructions on how to join the phone or videoconference.
You can confirm the time of your hearing at Upcoming hearings after 4.30pm on the day before your hearing.
We schedule more than one case for the same time, so allow extra time for your hearing to finish. For example, if your hearing is scheduled for 2pm, it may not start until 3pm.
5
Send your documents to the applicant and VCAT
You must send all documents that support your case to the other parties and to VCAT. Make sure you do this by email three business days before your hearing.
If it’s an urgent application, send them right away.
We send you a confirmation email once we receive your documents. If you don't receive confirmation, check you've sent to the correct email address and the size of your email is under 35 MB.
6
Ask for any support services you need
We offer a range of support services, including interpreters, disability, security, family violence and Koori support.
If you need these support services, contact us as soon as you receive your notice of hearing or a copy of the application form.
VCAT cannot give legal advice about your case. If you need legal support see Legal and professional representation.
7
On the day
At a final hearing, all parties can present their case, ask questions and give evidence in front of a VCAT member.
Your hearing may not start at the exact time we give you so allow at least two hours on the day.
If you are attending by phone or video
To avoid missing your phone or video hearing, make sure you have followed the instructions about how to attend in your notice of hearing. Be ready at the time we give you. If you're attending by phone you must call VCAT using the teleconference number and PIN we give you in the notice.
For more help, see:How to join by phone or videoconference
If you are coming to VCAT in person
Arrive at least 30 minutes early to allow time to get through the security screening (similar to security at the airport) and find your hearing room.
When you arrive:
- Check your room at Upcoming hearings or speak to a staff member if you need help finding your hearing room.
- Go to the hearing room and be ready to present your case.
- Speak to a staff member if you have arranged security, disability support, an interpreter, or need help setting up your devices.
8
Get an outcome
If you come to a hearing, the VCAT member makes a decision and gives an order.
An order tells parties how the case has been decided and any action that they must take. If you attend by phone or video, we’ll send the order to you by email or post.
All parties must follow VCAT’s decision. If you don’t understand the order, ask the member.
How to attend your hearing
To avoid missing your hearing, check your notice of hearing for instructions on how to attend by phone or video conference. If you're joining by phone you need to call VCAT’s teleconference number and use the PIN in your notice of hearing.