Common residential tenancy issues and section numbers

This page lists common types of renting issues taken to VCAT.

If you are applying to VCAT, you must quote the section number of the Residential Tenancies Act 1997 that your issue falls under. Write the section number in the claim details section of the application form. You may also have to provide supporting documents as part of your application.

If you have received a notice of hearing, you can read what the section numbers on your notice mean.

Rental providers (landlords)

Issues commonly lodged by rental providers (landlords)

Description of application	Section number	Documents or information to include with the application
Bond The renter and rental provider have an issue with the bond and want VCAT to make an order about the payment of the bond.	419A	Provide a copy of the RTBA receipt.
Bond – unpaid rent and loss or damage or both The rental provider wants money out of the bond for unpaid rent, and/or compensation for loss or damage to the property. The renter has not agreed to it.	419A	Provide a copy of the RTBA receipt. Explain how the renter breached their obligation. Provide details of each item of loss or damage claimed due to the breach, and the amount claimed for each item.
Bond and compensation The rental provider wants money out of the bond and for the renter to pay further compensation for unpaid rent, and/or loss or damage to the property.	419A, 452	Provide a copy of the RTBA receipt. Explain how the renter breached their obligation under the rental agreement or Act. Provide details of each item of loss or damage claimed due to the breach, the amount claimed for each item and how the amount claimed has been calculated.
Compensation or compliance order (up to $40,000) The rental provider wants an order that the renter must comply with a duty or pay compensation because a problem identified in a Breach of Duty notice has not been fixed by the renter. The renter still lives at the property.	209	Provide a copy of the breach of duty notice under s208 of the Act. If relevant, outline how any compensation claimed has been calculated.
Compensation (up to $40,000) The rental provider wants to claim compensation from the renter for loss or damage up to $40,000.	452, 472(1)(f)	Explain how the renter breached their obligation. Provide details of each item of loss or damage claimed due to the breach, the amount claimed for each item and how the amount claimed has been calculated.
Restraining orders/injunctions The rental provider wants an order that the renter stop doing something that is a breach of their obligations or that they do something to meet their obligations.	472(1)(a), (b)	Explain the relevant obligation and the orders you want to fix the problem.
General issue The rental provider wants compensation or other orders against the renter not provided for anywhere else in the Residential Tenancies Act 1997 to resolve an issue about the rental agreement.	452(1)	Explain the issue and the orders you are seeking. If the claim includes compensation, explain how the renter breached their obligation. Provide details of each item of loss or damage claimed due to the breach, the amount claimed for each item and how the amount claimed has been calculated.
Reduction of a fixed term tenancy – severe hardship The applicant wants VCAT to make orders reducing the term of a fixed term agreement because of severe hardship.	91U	Provide a copy of the rental agreement. Explain why you are suffering severe hardship and why you want the fixed term agreement to end early.
Order declaring premises abandoned The rental provider believes the renters have left permanently and wants VCAT to declare the premises abandoned.	91ZG	Explain why you believe the premises have been abandoned.
Order terminating rental agreement – death of renter The rental provider wants to end a rental agreement because the renter has passed away and it is not possible to give a notice to vacate to the renter's legal personal representative or next of kin.	91N(4)	Provide details of the basis for the belief that the renter has died.
Possession – unpaid rent The rental provider wants to take back the property because the renters owe at least 14 days of rent.	91ZM	Copy of the notice to vacate.
Possession – damage The rental provider wants to take back the property because the renter caused serious damage to the property.	322(1), 91ZI	Copy of the notice to vacate.
Possession – danger The rental provider wants to take back the property because the renter put in danger the safety of neighbours, the rental provider or anyone working for the rental provider.	322(1), 91ZJ	Copy of the notice to vacate.
Possession – threats and intimidation The rental provider wants to take back the property because the renter threatened or intimidated the rental provider or anyone working for the rental provider.	322(1), 91ZK	Copy of the notice to vacate.
Possession – condition of premises The rental provider wants to take back the property because it is unsafe or unsuitable for living in.	322(1), 91ZL	Copy of the notice to vacate.
Possession – renter has given a notice of intention to vacate but has not left The rental provider wants to take possession of the property where the renter has given the rental provider a notice of intention to vacate, but has not left.	322(2)	Provide a copy of the renter's notice of intention to vacate. Explain how you have relied on the notice and why you want the property back.
Possession – premises occupied without consent The rental provider wants to take back the property where the renters have left within the last 12 months and squatters are now the only people living there – that is, the property is occupied solely by a person without the rental provider's consent.	344	Explain when the renters left and who now occupies the property (if known).
Extension of time for a warrant to be executed The rental provider wants the time in which a warrant of possession may be executed by police to be extended.	354	Explain why the warrant was not executed within the allowed timeframe.
Subsequent warrant A warrant of possession has lapsed and the rental provider is applying for another warrant.	472(g)	Explain why you are seeking another warrant.

Renters (tenants)

Issues commonly lodged by renters (tenants)

Description of application	Section number	Documents or information to include with the application
Bond The renter and rental provider have an issue with the bond and want VCAT to make an order about the payment of the bond.	419A	Provide a copy of the RTBA receipt.
Bond and compensation The renter wants VCAT to order that the bond be paid back to the renter and for the rental provider to pay further compensation for loss because the rental provider has not complied with a duty or obligation.	419A, 452	Provide a copy of the RTBA receipt. Explain how the rental provider breached their obligation under the rental agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Rent increase or excessive rent The renter wants VCAT to declare that a proposed rent increase or current rent amount is unreasonably high, and for VCAT to order that rent must not exceed a specific amount for a set period of time.	46(1)	Provide a copy of a Consumer Affairs Victoria rent assessment report showing they have investigated your rent amount issue. Provide a copy of the proposed rent increase. Summarise any services or facilities reduced or withdrawn by the rental provider that were previously part of the rental agreement.
Compensation or compliance order (up to $40,000) The renter wants an order that the rental provider comply with a duty or pay compensation because a problem identified in a Breach of Duty notice has not been fixed by the rental provider. This does not include compliance with repairs notices under section 75.	209	Provide a copy of the breach of duty notice under section 208 of the Act. Outline how any compensation claimed was calculated.
Compensation (up to $40,000) The renter wants to claim compensation of up to $40,000 for loss because the rental provider breached a duty or obligation.	452, 472(1)(f)	Explain how the rental provider breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Urgent repairs The renter wants VCAT to direct the rental provider to carry out an urgent repair.	73	Specify the repairs needed and why you think they are urgent. Outline the cost or estimated cost. If under $2,500, explain whether the rental provider refused to reimburse the cost or why you cannot afford to undertake the repairs and seek reimbursement from the rental provider.
Non-urgent repairs The renter wants VCAT to direct the rental provider to carry out non-urgent repairs and has obtained a report from Consumer Affairs Victoria or has given the rental provider a notice to repair.	75	Provide a copy of the Director's report from Consumer Affairs Victoria or the notice to repair that was given to the rental provider. Specify the repairs needed.
Restraining orders/injunctions The renter wants an order that the rental provider stop doing something that is a breach of their obligations or that they do something to meet their obligations.	472(1)(a), (b)	Explain the relevant obligation and the orders you want to fix the problem.
General issue The renter wants compensation or orders not provided for anywhere else in the Residential Tenancies Act 1997 to resolve an issue about the rental agreement.	452(1)	Explain the issue and the orders you are seeking. If claiming compensation, explain how the rental provider breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Ending or creating a new rental agreement due to personal or family violence Someone living in a rental property wants to end a rental agreement or enter into a new rental agreement because they are experiencing (or have experienced) personal or family violence from a person on the rental agreement.	91V	Complete an application by a person experiencing personal or family violence. Provide a copy of any intervention order and the application for that order, a copy of your written rental agreement (if you have one) and a copy of the RTBA bond receipt (if relevant).
Creation of a rental agreement A person who is not a renter but lives at the rented premises wants the rental provider to enter into a rental agreement with them because either the rental provider has applied to VCAT for a possession order, the renter has given notice of intention to vacate, the renter has left the premises, or the renter has died.	91S	Provide a copy of any relevant notice, VCAT application or evidence of the renter no longer residing at the property.
Compensation or return of goods or personal documents The renter or owner of goods or documents wants VCAT to order the return of goods or personal documents that were left behind at the premises and wrongfully retained, and/or wants compensation.	397	Provide details of the goods or personal documents that you want returned. If claiming compensation, explain how the rental provider breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Compensation for loss of goods or personal documents The renter or owner of goods or documents wants compensation because the rental provider wilfully or recklessly damaged or lost the stored goods or personal documents after the end of the tenancy.	398	Provide details of the goods or personal documents. Explain why you think the owner or rental provider wilfully or recklessly damaged or lost your goods or documents. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.

Rooming house operators

Issues commonly lodged by rooming house operators

Description of application	Section number	Documents or information to include with the application
Bond The resident and rooming house operator have an issue with the bond and want VCAT to make an order about the payment of the bond.	419A	Provide a copy of the RTBA receipt.
Bond – unpaid rent and loss or damage or both The rooming house operator wants money out of the bond for unpaid rent and/or compensation for loss or damage to the property. The resident has not agreed to it.	419A	Provide a copy of the RTBA receipt. Explain how the resident breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed due to the breach, the amount claimed for each item and how the amount claimed has been calculated.
Bond and compensation The rooming house operator wants money out of the bond and for the resident to pay further compensation for unpaid rent and/or loss or damage to the property.	419A, 452	Provide a copy of the RTBA receipt. Explain how the resident breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed due to the breach, the amount claimed for each item and how the amount claimed has been calculated.
Compensation or compliance order (up to $20,000) The rooming house operator wants an order that the resident comply with a duty or pay compensation because a problem identified in a Breach of Duty notice has not been fixed by the resident. The resident still lives at the property.	209	Provide a copy of the breach of duty notice under section 208 of the Act. If relevant, outline how any compensation claimed has been calculated.
Compensation (up to $20,000) The rooming house operator wants to claim compensation from the resident for loss or damage up to $20,000.	452, 472(1)(f)	Explain how the resident breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed due to the breach, the amount claimed for each item and how the amount claimed has been calculated.
Restraining orders/injunctions The rooming house operator wants an order that the resident stop doing something that is a breach of their obligations or that they do something to meet their obligations.	472(1)(c)-(d)	Explain the resident's obligation and the orders you want to fix the problem.
General issue The rooming house operator wants orders against the resident not provided for anywhere else in the Residential Tenancies Act 1997 to resolve an issue about the residency.	452(2)	Explain the issue and what orders you are seeking. If the claim includes compensation, explain how the resident breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Order declaring premises abandoned The rooming house operator claims the resident has left permanently and wants VCAT to declare the room abandoned.	142Z	Explain why you believe the room has been abandoned.
Extension of time for a warrant to be executed The rooming house operator wants the time in which a warrant of possession may be executed by police to be extended.	354	Explain why the warrant was not executed within the allowed timeframe.
Subsequent warrant of possession A warrant of possession has lapsed and the rooming house operator is applying for another warrant.	472(g)	Explain why you are seeking another warrant.

Rooming house residents

Issues commonly lodged by rooming house residents

Description of application	Section number	Documents or information to include with the application
Bond The resident and rooming house operator have an issue with the bond and want VCAT to make an order about the payment of the bond.	419A	Provide a copy of the RTBA receipt.
Bond and compensation The resident wants money out of the bond and for the rooming house operator to pay further compensation for loss.	419A, 452	Provide a copy of the RTBA receipt. Explain how the rooming house operator breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Excessive rent After an increase in a room's capacity, the resident wants VCAT to declare that the reduced rent being proposed is too high, and for VCAT to order that rent must not exceed a specific amount for a set period of time (apply under section 103). After a rooming house stops providing a service, the resident wants VCAT to declare that the rent is unreasonably high, and for VCAT to order that rent must not exceed a specific amount for a set period of time (apply under section 106).	103 or 106	Provide a copy of a Consumer Affairs Victoria rent assessment report showing they have investigated your rent amount issue. Provide details of any services or facilities reduced or withdrawn by the rooming house operator.
Compensation or compliance order (up to $20,000) The resident wants an order that the rooming house operator comply with a duty or pay compensation because a problem identified in a Breach of Duty notice has not been fixed by the rooming house operator. This does not include compliance with a repairs notice under section 132.	209	Provide a copy of the breach of duty notice under section 208 of the Act. Outline how any compensation claimed has been calculated.
Compensation (up to $20,000) The resident wants to claim compensation up to $20,000 for loss.	452, 472(1)(f)	Explain how the rooming house operator breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Urgent repairs The resident wants the rooming house operator to carry out an urgent repair.	130	Specify what repairs are needed and why you think they are urgent. Outline the cost or estimated cost. If under $2,500, explain whether the rooming house operator refused to reimburse the cost or why you cannot afford to undertake the repairs and seek.
Non-urgent repairs The resident wants the rooming house operator to carry out non-urgent repairs and has obtained a report from Consumer Affairs Victoria or has given the rooming house operator a notice to repair.	132	Provide a copy of the Director's report from Consumer Affairs Victoria or the notice to repair given to the rooming house operator. Specify what repairs are needed.
Restraining orders/injunctions The resident wants an order that the rooming house operator stop doing something that is a breach of their obligations, or that they do something to meet their obligations.	452, 472(1)(a)-(db)	Explain the relevant obligation and the orders you want to fix the problem.
General issue The resident wants orders not provided for anywhere else in the Residential Tenancies Act 1997 to resolve an issue about the residency agreement.	452(2)	Explain the issue and the orders you are seeking. If claiming compensation, explain how the rooming house operator breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item, and how the amount claimed has been calculated.
Unreasonable house rules The resident wants VCAT to declare a house rule to be unreasonable and invalid.	128	Explain what the house rule is, why you think it is unreasonable and how it affects you. Provide a copy of the house rules.
Compensation or return of goods or personal documents The resident or owner of the goods or documents wants VCAT to order the return of goods or personal documents that were left behind at the premises and wrongfully retained, and/or wants compensation.	397	Provide details of the goods or personal documents that you want returned. If claiming compensation, explain how the rooming house operator breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Compensation for loss of goods or personal documents The resident or owner of goods or documents wants compensation because the rooming house operator wilfully or recklessly damaged or lost their stored goods or personal documents after the end of the residency.	398	Provide details of the goods or personal documents. Explain why you think the rooming house operator wilfully or recklessly damaged or lost goods or documents. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.

Caravan owners or caravan park owners

Issues commonly lodged by caravan owners or caravan park owners

Description of application	Section number	Documents or information to include with the application
Bond The resident and owner have an issue with the bond and want VCAT to make an order about the payment of the bond.	419A	Provide a copy of the RTBA receipt.
Bond – unpaid rent and loss or damage or both The caravan park/caravan owner wants money out of the bond for unpaid rent or hiring charges, and/or compensation for loss or damage to the property. The resident has not agreed to it.	419A	Provide a copy of the RTBA receipt. Explain how the resident breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item, and how the amount claimed has been calculated.
Bond and compensation The caravan park/caravan owner wants money out of the bond and for the resident to pay further compensation for unpaid rent or hiring charges, and/or loss or damage to the property.	419A, 452	Provide a copy of the RTBA receipt. Explain how the resident breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item, and how the amount claimed has been calculated.
Compensation or compliance order (up to $20,000) The caravan park/caravan owner wants the resident to comply with a duty or pay compensation because a problem identified in a Breach of Duty notice has not been fixed by the resident. The resident still lives at the park.	209	Provide a copy of the breach of duty notice under section 208 of the Act. If relevant, outline how any compensation claimed has been calculated.
Compensation (up to $20,000) The caravan park/caravan owner wants to claim compensation up to $20,000 from the resident for loss or damage.	452, 472(1)(f)	Explain how the resident breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item, and how the amount claimed has been calculated.
Restraining orders/injunctions The caravan park/caravan owner wants an order that the resident stop doing something that is a breach of their obligations or that they do something to meet their obligations.	472(1)(c)-(d)	Explain the relevant obligation and the orders you want to fix the problem.
General issue The caravan park/caravan owner wants orders against the resident not provided for anywhere else in the Residential Tenancies Act 1997 to resolve an issue about the residency agreement.	452(3)	Explain the issue and the orders you are seeking. If the claim includes compensation, explain how the resident breached their obligation under the residency agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item, and how the amount claimed has been calculated.
Order declaring site or caravan abandoned The caravan park/caravan owner claims the residents have left permanently and wants VCAT to declare the site or caravan abandoned.	206AP	Explain why you believe the site or caravan has been abandoned.
Extension of time for a warrant of possession to be executed The caravan park/caravan owner wants the time in which a warrant of possession may be executed by police to be extended.	354	Explain why the warrant was not executed within the allowed timeframe.
Subsequent warrant of possession A warrant of possession has lapsed, and the caravan park/caravan owner wants another warrant.	472(g)	Explain why you are seeking another warrant.

Caravan residents

Issues commonly lodged by caravan residents

Description of application	Section number	Documents or information to include with the application
Bond The resident and owner have an issue with the bond and want VCAT to make an order about the payment of the bond.	419A	Provide a copy of the RTBA receipt.
Bond and compensation The resident wants money out of the bond and for the caravan park/caravan owner to pay further compensation for loss.	419A, 452	Provide a copy of the RTBA receipt. Explain how the caravan park/caravan owner breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount has been calculated.
Rent or hiring charge increase The resident wants VCAT to declare that a proposed increase to rent or hiring charge is unreasonably high, and for VCAT to order that rent or hiring charge must not exceed a specific amount for a set period of time (apply under section 154). After an owner stops providing a service, the resident wants VCAT to declare that the rent is unreasonably high, and for VCAT to order that rent must not exceed a specific amount for a set period of time (apply under sections 159 and 452(3)).	154 or 159, 452(3)	Provide a copy of a Consumer Affairs Victoria rent assessment report showing they have investigated your rent amount issue. Provide a copy of the proposed increase to rent or hiring charge. Provide details of any services or facilities reduced or withdrawn by the owner that were previously part of the rental agreement.
Compensation or compliance order (up to $20,000) The resident wants the caravan park/caravan owner to comply with a duty or pay compensation because a problem identified in a Breach of Duty notice has not been fixed by the owner. This does not include compliance with a repairs notice under section 191.	209	Provide a copy of the breach of duty notice under section 208 of the Act. Outline how any compensation claimed has been calculated.
Compensation (up to $20,000) The resident wants to claim compensation up to $20,000 for loss.	452, 472(1)(f)	Explain how the caravan park/caravan owner breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Urgent repairs The resident wants VCAT to direct the caravan park/caravan owner to carry out an urgent repair	189	Specify the repairs needed and why you think they are urgent.
Non-urgent repairs The resident wants VCAT to direct the caravan park/caravan owner to carry out non-urgent repairs.	191	Specify the repairs needed.
Restraining orders/injunctions The resident wants an order that the caravan park/caravan owner stop doing something that is a breach of their obligations or that they do something to meet their obligations.	452, 472(1)(a)-(db)	Explain the relevant obligation and the orders you want to fix the problem. If claiming compensation, explain how the caravan/ caravan park owner breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
General issue The resident wants orders not provided for anywhere else in the Residential Tenancies Act 1997 to resolve an issue about the residency agreement.	452(3)	Explain the issue and the orders you are seeking. If claiming compensation, explain how the caravan park/caravan owner breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Unreasonable park rules The resident wants VCAT to declare a park rule to be unreasonable and invalid.	187	Explain the park rule, why you think it is unreasonable and how it affects you. Provide a copy of the park rules.
Ending or creating a new residency agreement due to personal or family violence in a caravan park Someone living in a caravan/caravan park wants to end a residency agreement or enter into a new residency agreement because they are experiencing (or have experienced) personal or family violence from a person on the residency agreement	206AG	Complete an application by a person experiencing personal or family violence. Provide a copy of any intervention order and the application for that order. Provide a copy of your residency agreement (if you have one) and a copy of the RTBA bond receipt (if relevant).
Compensation or return of goods or personal documents The resident or owner of goods or documents wants VCAT to order the return of goods or personal documents that were left behind at the premises and wrongfully retained, and/or wants compensation.	397	Provide details of the goods or personal documents you want returned. If claiming compensation, explain how the caravan park owner or caravan owner breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Compensation for loss of goods or personal documents The resident or owner of goods or documents wants VCAT to order compensation because the caravan park/caravan owner wilfully or recklessly damaged or lost stored goods or personal documents after the end of a residency.	398	Provide details of the goods or personal documents. Explain why you think the caravan park/caravan owner wilfully or recklessly damaged or lost your goods or documents. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item, and how the amount claimed has been calculated.

Residential Park (Part 4A site) owners

Issues commonly lodged by residential park (Part 4A site) owners

Description of application	Section number	Documents or information to include with the application
Bond The site tenant and owner have an issue with the bond and want VCAT to make an order about the payment of the bond.	419A	Provide a copy of the RTBA receipt.
Bond – unpaid rent and loss or damage or both The site owner wants money out of the bond for unpaid rent, and/or compensation for loss or damage. The site tenant has not agreed to it.	419A	Provide a copy of the RTBA receipt. Explain how the site tenant breached their obligation under the site agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Bond and compensation The site owner wants money out of the bond and for the site tenant to pay further compensation for unpaid rent and/or loss or damage.	419A, 452	Provide a copy of the RTBA receipt. Explain how the site tenant breached their obligation under the site agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Compensation or compliance order (up to $100,000) The site owner wants the site tenant to comply with a duty or to pay compensation because a problem identified in a Breach of Duty notice has not been fixed by the site tenant. The site tenant still lives in the park.	209	Provide a copy of the breach of duty notice under section 208 of the Act. If relevant, outline how any compensation claimed has been calculated.
Compensation (up to $100,000) The site owner wants to claim compensation from the site tenant for loss or damage up to $100,000.	452, 472(1)(f)	Explain how the site tenant breached their obligation under the site agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Restraining orders/injunctions The site owner wants an order that the site tenant stop doing something that is a breach of their obligations or that they do something to meet their obligations.	472(1)(da), (db)	Explain the relevant obligation and the orders you want to fix the problem.
General issue The site owner wants orders against the site tenant not provided for anywhere else in the Residential Tenancies Act 1997 to resolve an issue about the site agreement.	452(3A)	Explain the issue and what orders you are seeking. If the claim includes compensation, explain how the site tenant breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Order declaring premises abandoned The site owner claims the site tenants have left permanently and wants VCAT to declare the site abandoned.	207V	Explain why you believe the site has been abandoned.
Extension of time for a warrant of possession to be executed The site owner wants the time in which a warrant of possession may be executed by police to be extended.	354	Explain why the warrant was not executed within the allowed timeframe.
Subsequent warrant of possession A warrant of possession has lapsed and the site owner wants another warrant.	472(g)	Explain why you are seeking another warrant.

Residential park (Part 4A site) tenants

Issues commonly lodged by site tenants

Description of application	Section number	Documents or information to include with the application
Bond – site tenant The site tenant and owner have an issue with the bond and want VCAT to make an order about the payment of the bond.	419A	Provide a copy of the RTBA receipt.
Bond and compensation – site tenant The site tenant wants money out of the bond and for the site owner to pay further compensation for loss.	419A, 452	Provide a copy of the RTBA receipt. Explain how the site owner breached their obligation under the site agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Rent increase or excessive rent The site tenant wants VCAT to declare that a proposed increase to rent is unreasonably high, and for VCAT to order that rent must not exceed a specific amount for a set period of time (apply under section 206X). After an owner stops providing a service, the site tenant wants VCAT to declare that the rent is unreasonably high, and for VCAT to order that rent must not exceed a specific amount for a set period of time (apply under 206ZB and 452(3A)).	206X or 206ZB, 452(3A)	Provide a copy of a Consumer Affairs Victoria rent assessment report showing they have investigated your rent amount issue. Provide a copy of the proposed rent increase. Provide details of any services or facilities reduced or withdrawn by the owner that were previously part of the rental agreement.
Compensation or compliance order (up to $100,000) The site tenant wants an order that the site owner comply with a duty or pay compensation because a problem identified in a Breach of Duty notice has not been fixed by the site owner. The site tenant still lives in the park.	209	Provide a copy of the breach of duty notice under section 208 of the Act. Outline how any compensation claimed has been calculated.
Compensation (up to $100,000) The site tenant wants to claim compensation for loss of up to $100,000.	452, 472(1)(f)	Explain how the site owner breached their obligation under the site agreement or Act. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Restraining orders/injunctions The site tenant wants an order that the site owner stop doing something that is a breach of their obligations or that they do something to meet their obligations.	452, 472(1)(a)-(db)	Explain the relevant obligation and the orders you want to fix the problem.
General issue The site tenant wants orders not provided for anywhere else in the Residential Tenancies Act 1997 to resolve an issue about the site agreement.	452(3A)	Explain the issue and the orders you are seeking. If claiming compensation, explain how the site owner breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Unreasonable park rules The site tenant wants VCAT to declare a park rule to be unreasonable and invalid.	206ZZA	Explain what the park rule is, why you think it is unreasonable and how it affects you. Provide a copy of the park rules.
Ending or creating a new site agreement due to personal or family violence A party to a site agreement, or someone living in a Part 4A dwelling who is an owner or part-owner of the dwelling but is not on the site agreement, wants to end a site agreement or enter into a new site agreement because they are experiencing (or have experienced) personal or family violence from a party to the site agreement.	207M	Complete an application by a person experiencing personal or family violence. Provide a copy of any intervention order and the application for that order. Provide a copy of your written site agreement (if you have one) and a copy of the RTBA bond receipt (if relevant).
Compensation or return of goods or personal documents The site tenant or owner of goods or documents wants VCAT to order the return of goods or personal documents that were left behind at the site and wrongfully retained, and/or wants compensation.	397	Provide details of the goods or personal documents that you want returned. If claiming compensation, explain how the site owner breached their obligation. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.
Compensation for loss of goods or personal documents The site tenant or owner of goods or documents wants compensation because the site owner wilfully or recklessly damaged or lost stored goods or personal documents after the end of a site agreement.	398	Provide details of the goods or personal documents. Explain why you think the site owner has wilfully or recklessly damaged or lost goods or documents. Provide details of each item of loss or damage claimed as a result of the breach, the amount claimed for each item and how the amount claimed has been calculated.

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