Application guide for specialist disability accomodation (SDA) disputes

Applying about a SDA dwelling

If you are an SDA provider or resident, you can use the form on this page to make an application to us about a dispute between the SDA provider and resident.

On the form, there is a section called 'Claim details'. In this section, you need to tell us:

  • what you are claiming and why
  • what the other party has done wrong
  • what section of the Residential Tenancies Act 1997 your claim relates to
  • what you want us to do.

If you are claiming compensation, you must also tell us how you have suffered losses and the amount of money you are claiming.

If 'Claim details' are not provided, we may dismiss your application or your hearing may be delayed. Make sure you tell us the correct section of the Residential Tenancies Act 1997 when completing your 'Claim details'.

The tables on this page can help you identify the correct section number. We have provided a table for SDA residents and a table for SDA providers. There is also a table for any other applications that can be made.

Definitions

Administrator – an SDA resident’s attorney who was appointed under an enduring power or attorney, or a person appointed by VCAT to make decisions on the resident’s behalf about their financial or legal affairs.

Disability service provider – under the Disability Act 2006 means a person or body registered on the register of disability service providers.

Guardian – a resident’s attorney who was appointed to make decisions about personal matters under an enduring power of attorney, or a person appointed by VCAT to make lifestyle decisions on the resident’s behalf. Lifestyle decisions may include health care, employment and living arrangements.

SDA dwelling – properties or buildings registered with the National Disability Insurance Agency (NDIA) to provide specialist housing solutions. Accommodation is provided for people with very high support needs, such as people who have extreme functional impairment.

SDA provider – under the Residential Tenancies Act 1997 means a person who is the owner or leaseholder of a SDA dwelling, if the premises are let under or proposed to be let under a SDA rental agreement to an SDA resident.

SDA resident – under the Residential Tenancies Act 1997 means a person with a disability who receives or is eligible to receive, funded daily independent living support and who is residing or propose to reside, in an SDA dwelling under an SDA rental agreement.

Application fees

Find out about eligibility for standard, corporate or concession fees.

  • Residential Tenancies Act 1997 Fee from 27 June 2026 Fee from 1 July 2026
    Application to RDRV - any application under that Act considered suitable to be dealt with as an RDRV proceeding No fee No fee
    Application under part 10 No fee No fee
    Application under part 12A No fee No fee
    Application under rest of Act $196.70 $202.10
  • Residential Tenancies Act 1997 Fee from 27 June 2026 Fee from 1 July 2026
    Application to RDRV - any application under that Act considered suitable to be dealt with as an RDRV proceeding No fee No fee
    Application under part 10 No fee No fee
    Application under part 12A No fee No fee
    Application under rest of Act $65.60 $67.40
  • Residential Tenancies Act 1997 Fee from 27 June 2026 Fee from 1 July 2026
    Application to RDRV - any application under that Act considered suitable to be dealt with as an RDRV proceeding No fee No fee
    Application under part 10 No fee No fee
    Application under part 12A No fee No fee
    Application under rest of Act No fee No fee

Legal help or advice

We can explain the application process and what the form is asking you for.

Contact us

We cannot provide legal advice. This means we cannot tell you what to write in your application or recommend how to get the outcome you want.

You can seek legal help from a private lawyer.

Free or low-cost legal services

Federation of Community Legal Centres

Help for people facing economic, cultural or social disadvantage who have been impacted by legal issues.

Justice Connect

Free legal services for disadvantaged people and the community organisations that support them.

Victoria Legal Aid

Helping Victorians with their legal issues. You can get free legal information online or over the phone.

Applications that can be made

  • TypeSectionFurther documents required or useful to include with your applicationTime limit for applying
    End a rental agreement (lease) because the resident was coerced or deceived into entering the agreement, did not receive an information statement, or did not receive an explanation of the information statement. 

    91YA(1)(a)

    This section does not apply to an SDA residency agreement.

    Copy of rental agreement 
    Terminate the existing residential rental agreement and require the SDA provider to enter a new residential rental agreement with the person (or each person) because the resident was coerced or deceived into entering the agreement, did not receive an information statement, or did not receive an explanation of the information statement.

    91YA(1)(b) or (c)

    This section does not apply to an SDA residency agreement.

    Copy of rental agreement 
    Determine whether a term in the SDA residency agreement is harsh or unreasonable498LSDA residency agreement 
    Make an exceptional agreement order498LAA  
    Order urgent repairs498PPhotos of the urgent repairs needed 
    Order non-urgent repairs498R

    Report from the Director of Consumer Affairs Victoria (if available)

    Notice to SDA provider to carry out repair

    Apply within 60 days of receiving the Director of Consumer Affairs Victoria’s report.

    If you did not receive the Director of Consumer Affairs Victoria’s report within 90 days of applying for the report, you can make an application after that time.

    Order compensation if damage is caused to the SDA resident's goods when the owner or their agent entered the property498Z  
    Declare that the proposed rent increase is excessive498ZH

    Report from the Director of Consumer Affairs Victoria (if available)

    Notice of rent increase.

    Apply within 30 days of the Director of Consumer Affairs Victoria issuing their report.

    You can apply to VCAT for permission (leave) to proceed without a report from the Director of Consumer Affairs. The application for leave may only be made after the end of the 30 days after the notice of rent increase is given. You must have a good reason for failing to request a report.

    Order compensation or compliance because the other party did not comply with a breach of duty notice498ZQBreach of duty noticeApply within 90 days after the compliance date on the breach of duty notice.
    Determine whether a notice to vacate is valid498ZZC

    Notice to vacate

    Notice of temporary relocation (if issued)

    Apply within 90 days of the day the notice to vacate was issued.
    Order compensation because the SDA dwelling owner has destroyed, disposed of, or sold a former resident's goods or personal documents498ZZZJ  
    Order recovery of goods or personal documents left behind and/or for compensation if an SDA dwelling owner wrongfully retains and refuses to give them up.498ZZZK  
    Order compensation because the SDA dwelling owner willfully or recklessly damaged or lost stored goods or personal documents498ZZZL  
    Order the owner of the dwelling to store goods for more than 14 days498ZZZM  
    Determine a general dispute about an SDA dwelling or agreement452(3B)  
    Make an order declaring whether my residency agreement is validClause 7 of Schedule 4  
  • TypeSectionFurther documents required or useful to include with your applicationTime limit for applying
    Make an exceptional agreement order498LAA  
    Determine whether the resident has abandoned the dwelling so the SDA provider can repossess it498ZWA  

    Make a possession order for any of the following:

    • unpaid rent
    • endangering the safety of other residents or staff
    • causing serious disruption to the proper use and enjoyment of the property by other residents
    • causing serious damage to the dwelling
    • resident is a danger to self or can no longer be properly supported
    • using the dwelling for illegal purposes, renovating, repairing, demolishing or selling the dwelling
    • failing to comply with a VCAT order giving notice of intention to vacate (if the resident has not vacated)
    498ZZE
    • Notice of temporary relocation
    • Notice to vacate
    • Breach of duty notice
    • Tribunal order
    • Notice of intention to vacate
    Apply any time after the notice to vacate is given but no later than 30 days after the termination date on the notice to vacate.
    Order compensation or compliance because the other party did not comply with a breach of duty notice498ZQBreach of duty noticeApply within 90 days after the compliance date on the breach of duty notice.
    Extend the time for execution of a warrant of possession498ZZQ Apply within the time the warrant can be executed.
    Order a warrant to be issued without delay because the SDA resident failed to pay rent while issue of the warrant was postponed498ZZV  
    Order that the SDA dwelling can be relet before the end of 6 months after a notice to vacate498ZZZPA(2)  
    Determine a general dispute about an SDA dwelling or agreement452(3B)  
    Make an order declaring whether my residency agreement is validClause 7 of Schedule 4  
  • TypeSectionFurther documents required or useful to include with your applicationTime limit for applying
    An application to VCAT for an exceptional agreement order498LAA  
    A mortgagee of an SDA dwelling can ask VCAT to make a possession order 498ZZF

    Notice to vacate

    Copy of any court order which shows the mortgagee's entitlement to possession and to exercise the power of sale.

    A mortgagee can only make an application to VCAT after 90 days after the notice to vacate is given.
    A person who obtained the warrant of possession can apply to VCAT to extend the time for execution of a warrant of possession498ZZQ Apply within the time the warrant can be executed.
    A mortgagee may ask VCAT to order a warrant to be issued without delay because the SDA resident failed to pay rent while issue of the warrant was postponed498ZZV  
    Any interested party may apply to VCAT for a declaration as to whether the residency agreement is validClause 7 of Schedule 4  

Providing a copy of your application to other parties

You must send (serve) a copy of your application and supporting documents to other parties. You can only send documents to other parties by email if you have already exchanged information with them this way. Otherwise, send documents by post or give them in person.

You must give the application form and supporting documents to the other parties within 7 days of applying to VCAT.

If you are a person with disability, we can send a copy of your application and supporting documents to the other parties on your behalf. You must tell us if you want us to do this on your application form.

If another party lives interstate, you must take additional steps before serving an application on that party. For more information on these requirements, go to vcat.vic.gov.au/form4.

After you apply

After we receive your application and open a VCAT case, we will send you and all other parties a notice of hearing. The notice will tell you the venue, time and date you must come to the hearing.

Our venues

Make sure you bring to the hearing:

  • a copy of your application form, including all documents you attached to your application
  • all documents and evidence you have to support your case
  • proof you have sent relevant documents to the other party.

Contact us if you do not hear from us within 2 weeks of submitting your application.

Contact us

If you write to us after you have applied, you must also copy in the other parties. You should tell us your VCAT reference number when communicating with us.

Communicating with us and other parties