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Health records complaints

If you believe someone has inappropriately handled your health records you can make an official complaint to the Health Services Commissioner. If the Health Complaints Commissioner cannot resolve the complaint you can ask them to refer the matter to VCAT.

Join a VCAT case - Guardians and administrators

If you want to join a VCAT case about guardians or administrators, find out what your options are and what you need to do.

Prepare for the hearing

It’s important to prepare for your hearing day. There are documents to organise and decisions to make so you’re ready to present the best case possible.

Preliminary hearings

Preliminary hearings are held only for some cases. We hold preliminary hearings to resolve issues that need to be decided on before the final hearing.

myVCAT Terms and Conditions

Archived news

Find VCAT news from previous years.

I need a refund

If you didn’t get the product you paid for, there are laws to protect you. Rachel came to VCAT because she wanted to get a refund.

Reviews and rehearings

If you or your representative had a reasonable excuse for not attending the hearing, you can apply for a rehearing.

Compensation on acquisition of an interest in land

You can apply to VCAT if you are an acquiring authority or you have an interest in land that is being acquired and you do not agree with the compensation amount being claimed or offered or if there has been no offer or claim made.

I need urgent repairs

If you’ve asked your landlord for repairs and they haven’t been fixed in reasonable time, you can apply to VCAT. Tom came to VCAT and got his leaking roof fixed.