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Health records complaints

If you believe someone has inappropriately handled your health records you can make an official complaint to the Health Services Commissioner. If the Health Complaints Commissioner cannot resolve the complaint you can ask them to refer the matter to VCAT.

Preliminary hearings

Preliminary hearings are held only for some cases. We hold preliminary hearings to resolve issues that need to be decided on before the final hearing.

I need a refund

If you didn’t get the product you paid for, there are laws to protect you. Rachel came to VCAT because she wanted to get a refund.

Red Dot decisions

Apply for confidentiality

If you want information about your dispute to stay private, you must apply for confidentiality.

Reviews and rehearings

If you or your representative had a reasonable excuse for not attending the hearing, you can apply for a rehearing.

​Get a copy of a VCAT decision

A VCAT member presiding over a hearing may give a decision at the conclusion of a hearing, or reserve their decision and provide it to parties at a later date.

Compensation on acquisition of an interest in land

You can apply to VCAT if you are an acquiring authority or you have an interest in land that is being acquired and you do not agree with the compensation amount being claimed or offered or if there has been no offer or claim made.