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Prepare your submission for the hearing – Planning disputes

Before your planning dispute is heard at VCAT, you’ll need to prepare a submission. Find out how.

Information privacy complaints

If you believe someone has breached your right to information privacy, for example by inappropriately collecting, using or disclosing your personal information, you can make an official complaint to the Victorian Information Commissioner.

Our commitment to you

VCAT is a low cost, accessible, efficient and independent tribunal delivering high quality dispute resolution processes, including through alternative dispute resolution.

Prepare for the hearing

It’s important to prepare for your hearing day. There are documents to organise and decisions to make so you’re ready to present the best case possible.

Short cases

Learn about how you can apply to be heard as a short case in a planning dispute at VCAT.

New laws about pets in rental properties

Published July 2020

From Monday 2 March 2020: 

Health records complaints

If you believe someone has inappropriately handled your health records you can make an official complaint to the Health Services Commissioner. If the Health Complaints Commissioner cannot resolve the complaint you can ask them to refer the matter to VCAT.

I need a refund

If you didn’t get the product you paid for, there are laws to protect you. Rachel came to VCAT because she wanted to get a refund.

Housing Statement Reform

Published October 2025