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Help and support

Find answers to your questions about what happens at VCAT and what you need to do.

Other things we can help with – Guardians and administrators

We can help resolve some issues or give you advice about existing guardians, administrators, supportive guardians or supportive administrators.

How we make decisions

Find out how VCAT makes decisions in cases about guardians and administrators.

How to communicate with VCAT and other parties

Understand when and how to communicate with VCAT and other parties to your case.

Victorian Energy Efficiency Target Act 2007

VCAT can review certain decisions of the Essential Services Commissioner about accreditation and energy efficiency certificates.

What VCAT can't do

VCAT cannot hear some cases, including where parties live interstate or federal jurisdiction applies.

Co-owned land and goods

You can apply to us if you want us to make an order for the sale or division of co-owned land or goods. We hear these applications under the Property Law Act 1958.

Complaints policy

Any member of the public or group of people (including companies or public sector agencies) can make a complaint. We are committed to certain principles when handling a complaint.

Children Youth and Families Act 2005 (Child Welfare Matters)

VCAT can review certain decisions made under the Children, Youth and Families Act 2005, usually where a child or the child’s parent applies. 

Respond to an application - Goods and services disputes

When you get a notice from VCAT about a consumer goods and services dispute, find out what this means for you and what you need to do.