What to expect when you visit VCAT at 308 La Trobe Street

Published 30 October 2026

If you are visiting VCAT at 308 La Trobe Street, Melbourne, it can help to know what to expect before you arrive.

VCAT CEO Liz Brande said understanding where to go, what happens during security screening and what support is available can make a visit easier. 

"We know that coming to VCAT can be a stressful experience for some people,” Liz said.

“We want to make the visit as easy as possible for everyone who comes through our doors, and that starts before they arrive. These videos give people the information they need to know where to go, what to expect and where to find support.”

We have made new video guides for visitors to help provide support from the moment they arrive through to their hearing or mediation.

The videos cover:

• finding your way around the venue, including digital wayfinding technology, public facilities and accessible spaces
• what happens during security screening
• support available from our Counter Services team and on-site agencies.

Watch the videos

Plan your VCAT visit  

Attending a hearing or mediation at VCAT’s 308 La Trobe Street, Melbourne venue? Learn about security screening, hearing information, support services, accessibility features and visitor facilities before you arrive. Family members, friends and support people may also find the information useful.

Working from VCAT

Attending VCAT at 308 La Trobe Street, Melbourne on behalf of a client or organisation? Learn more about security screening, building facilities, support services and digital tools available during your visit. We encourage legal and support services, and community organisations, to share these videos with the people they support.