What do you want to do ?
Where to get help
These organisations may be able to help with your rental dispute, including giving you legal advice, financial and housing help, and domestic violence support.
Ask Izzy
Access legal advice, financial and housing help, and domestic violence support in one place.
Legal help
Do you need help with a legal issue? Do you need legal representation?
ARC Justice
Housing help, legal help and tenancy advocacy services for people in Central and Northern Victoria.
Dear Landlord
A free online self-help tool for renters offered by Justice Connect to guide you through your options and help you take action.
Inner Melbourne Community Legal
Free legal assistance to disadvantaged people in the City of Melbourne.
Justice Connect
Free legal services for disadvantaged people and the community organisations that support them.
Peninsula Community Legal Centre (PCLC)
Free legal advice to people who live, work or study in Frankston, Casey, Cardinia, Glen Eira, Kingston and Mornington Peninsula.
South-East Monash Legal Service
Free and confidential legal help to people in the southeast, including the City of Greater Dandenong, Casey and Cardinia.
Victoria Legal Aid
Helping Victorians with their legal issues. You can get free legal information online or over the phone.
West Heidelberg Community Legal
Free, confidential legal support for vulnerable people living in Banyule.
West Justice
Specialist advice and representation to vulnerable and disadvantaged Victorians who are having residential tenancy issues.
Financial help
Are you worried about money? Do you need help to pay your rent?
Anglicare Victoria
A range of programs to relieve financial and rental stress.
Banking
Many banks offer their customers financial relief if your circumstances change and affect your ability to pay your bills. Contact your bank directly for help.
Good Shepherd
Borrow money for essentials. Good Shepherd offer No Interest Loan Scheme (NILS) to buy essential household items like fridges, washing machines, televisions, beds and clothes dryers.
Mob Strong Debt Help
Free legal advice and financial counselling service for Aboriginal and Torres Strait Islander people.
National Debt Helpline
Free financial counselling and advice available online or over the phone.
Services Australia (Centrelink)
Government payments and services for eligible Australians, including crisis payments.
St Vincent de Paul (Vinnies)
A range of financial advice programs including budgeting and individual support services.
The Salvation Army
Social services including financial support, counselling services, and homes for individuals and families experiencing social disadvantage.
Utility bills
Your electricity, gas, water and internet providers may be able to assist with payment arrangements. Contact your provider directly for help.
Housing help
Are you at risk of being homeless?
Housing for the Aged Action Group
Free and confidential advice to older people living in rental accommodation.
Housing Victoria
Crisis and emergency accommodation for people living in Victoria.
Launch Housing
Emergency shelter, crisis accommodation, specialist support, and rough sleeping service.
Quantum
A range of services throughout Gippsland including youth crisis accommodation, tenancy advocacy and family violence support.
St Vincent de Paul (Vinnies)
A range of financial advice programs including budgeting and individual support services.
The Salvation Army
Social services including financial support, counselling services, and homes for individuals and families experiencing social disadvantage.
Wayss
Personalised support and places to stay for people at risk of or experiencing family violence, housing insecurity or homelessness in Dandenong, Casey, Cardinia, Frankston and parts of the Mornington Peninsula.
YWCA
Social and affordable housing for women and gender diverse people.
Rental support
Do you need advice about your rental accommodation?
Launch Housing
Emergency shelter, crisis accommodation, specialist support, and rough sleeping service.
Tenants Victoria
Information and advice for renters of all property types.
Victorian Public Tenants Association
Information and advocacy for public housing tenants and those on the wait list.
Domestic violence support
Have you experienced or are experiencing personal or family violence?
Orange Door
Help for people who are experiencing or using family violence or who need support with the care and wellbeing of children and young people.
Safe Steps
Immediate and free service for all people experiencing family and domestic violence.