Where to get help

A dedicated helpline for the First Nations community that is a culturally safe, holistic and community-led service, for mob by mob.

Housing help, legal help and tenancy advocacy services for people in Central and Northern Victoria.

A free online self-help tool for renters offered by Justice Connect to guide you through your options and help you take action.

Free legal assistance to disadvantaged people in the City of Melbourne.

Free legal services for disadvantaged people and the community organisations that support them.

Free legal advice to people who live, work or study in Frankston, Casey, Cardinia, Glen Eira, Kingston and Mornington Peninsula.

Free and confidential legal help to people in the southeast, including the City of Greater Dandenong, Casey and Cardinia.

Helping Victorians with their legal issues. You can get free legal information online or over the phone.

Free, confidential legal support for vulnerable people living in Banyule.

Specialist advice and representation to vulnerable and disadvantaged Victorians who are having residential tenancy issues.

A range of programs to relieve financial and rental stress.

Many banks offer their customers financial relief if your circumstances change and affect your ability to pay your bills. Contact your bank directly for help.

Borrow money for essentials. Good Shepherd offer No Interest Loan Scheme (NILS) to buy essential household items like fridges, washing machines, televisions, beds and clothes dryers.

Free legal advice and financial counselling service for Aboriginal and Torres Strait Islander people.

Free financial counselling and advice available online or over the phone.

Government payments and services for eligible Australians, including crisis payments.

A range of financial advice programs including budgeting and individual support services.

Social services including financial support, counselling services, and homes for individuals and families experiencing social disadvantage.

Your electricity, gas, water and internet providers may be able to assist with payment arrangements. Contact your provider directly for help.

Free and confidential advice to older people living in rental accommodation.

Crisis and emergency accommodation for people living in Victoria.

Emergency shelter, crisis accommodation, specialist support, and rough sleeping service.

A range of services throughout Gippsland including youth crisis accommodation, tenancy advocacy and family violence support.

A range of financial advice programs including budgeting and individual support services.

Social services including financial support, counselling services, and homes for individuals and families experiencing social disadvantage.

Personalised support and places to stay for people at risk of or experiencing family violence, housing insecurity or homelessness in Dandenong, Casey, Cardinia, Frankston and parts of the Mornington Peninsula.

Social and affordable housing for women and gender diverse people.

Emergency shelter, crisis accommodation, specialist support, and rough sleeping service.

Information and advice for renters of all property types.

Information and advocacy for public housing tenants and those on the wait list.

Help for people who are experiencing or using family violence or who need support with the care and wellbeing of children and young people.

Immediate and free service for all people experiencing family and domestic violence.