Reminders for efficient processing of emails

Published April 2024

To ensure your application proceeds as quickly as possible, here are a few reminders when emailing the Planning and Environment Division:

• Always create a new email; do not reply or forward a previously used email and simply change the subject line.
• Include the ‘P’ number (the VCAT reference number relating to your case) in the subject line of all emails.
• Copy all parties into correspondence relating you your case.

Our tips help your case move more efficiently through our systems and avoids delays.